Homeowners Association Services
Customer Service: 888-705-0600
Customer Service
888-705-0600
 
Monday-Friday
8 a.m. – 8 p.m. ET
5 a.m. – 5 p.m. PT
Excluding Federal Holidays
 

  • Contact Us

Support Type Contact Details Hours
Homeowner Support
Password Reset 1-888-705-0600, Option 1 and press 1 5:00 a.m.- 5:00 p.m. PT
Monday – Friday,
excluding Federal holidays
Online Payment Assistance 1-888-705-0600, Option 1 and press 2
Current Union Bank Clients: Management Company and Homeowner Association Board Members
Remittance or Depository Account 3 ways to contact us:
1.    1-888-705-0600, Option 2 and press 2
2.    Sign on to the Support Center to create a ticket
3.    Email Management Company Support*
5:00 a.m.- 5:00 p.m. PT
Monday – Friday,
excluding Federal holidays
ACH Direct Send or HOA Online ACH 3 ways to contact us:
1.    1-888-705-0600, Option 2 and press 1
2.    Login to the Support Center to create a ticket
3.    Email HOA ACH Support*
5:00 a.m.- 5:00 p.m. PT
Monday – Friday,
excluding Federal holidays
New Services Paul Dolfi, Director of Sales
678-405-1701
paul.dolfi@unionbank.com
Non-Union Bank Clients: Management Company and Homeowner Association Board Members
Closure or Records Request 2 ways to contact us:
1.    1-888-705-0600, Option 2 and press 2 or
2.    Email Management Company Support*
5:00 a.m.- 5:00 p.m. PT
Monday – Friday,
excluding Federal holidays
*May require additional authentication