Homeowners Association Services
Customer Service: 888-705-0600
Customer Service
8 a.m. – 8 p.m. ET
5 a.m. – 5 p.m. PT
Excluding Federal Holidays

This Privacy Policy for Union Bank Homeowners Association Services’ hoabankservices.com and smartstreet.org websites (the “Privacy Policy”) applies to the services offered by MUFG Union Bank, N.A. (“Union Bank”). Our Privacy Policy applies to nonpublic personal information received from consumers (our business clients’ customers) for personal, family and household purposes (“Personal Information”), such as protected financial or health information. Protecting your privacy is very important to us, and we work diligently to safeguard your privacy. We will use your information only in accordance with the terms of this Privacy Policy. If you decide to close your account or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this Privacy Policy. The purpose of our Privacy Policy is to describe the Personal Information we collect, how we use that information and how we maintain it.
What Information We Collect
We collect Personal Information about you from the following sources:
Information which we receive from you when you register and when you use our site.
If you log into a different portal which is linked to our site, such as one provided by the business to whom your payments are to be made (your “Service Company”), your Personal Information may be passed to us.