Personal Information includes information you provide for us to contact you, such
as your name, mailing address, telephone and email address. It also includes information
which we need to make payments for you, such as your Association, and Homeowner
Account Number (account number); your bank account or credit card numbers and CVV
codes; and the dates and amounts of your payments.
What Information We May Disclose
We do not disclose any Personal Information about our clients’ customers or former
customers to anyone, except as permitted by law. We are permitted by law to share
information about our experiences or transactions with you or your account with
companies related to us by common control or ownership. We may disclose Personal
Information about you to third parties that provide services to us or to complete
transactions you have requested. Your payment and bank or credit card account number
will be sent through intermediaries such as the Automated Clearing House Network
and the Visa/MasterCard clearing house service to complete your payment transaction.
We may also disclose your Personal Information to comply with applicable laws and
regulations and protect against fraud and other risk control purposes. We may be
required to disclose your Personal Information to comply with legal process, such
as a court order, subpoena or search warrant. In the event of a potential sale or
other change of control of Union Bank, we will only disclose your Personal Information
if necessary and then subject to written confidentiality commitments.
Your Personal Information will not be shared with third parties or affiliates for
their marketing purposes, unless you have requested us to do so.
Non-Identifiable Information – Our servers track information given
to us by your browser such as Internet Protocol (IP) address, Internet Service Provider
(ISP), browser types, web pages visited, and time visiting our site. This information
is used for internal measurements about our site and its usage.
Cookies– A unique session number is assigned each time you access
our site which allows our server to recognize you when you communicate with our
site. This number is in a small text file called a cookie, which is placed on your
computer. The cookie is harmless, contains no personally identifiable data, and
cannot access such information from your computer. The cookie is temporary and expires
when you leave our site.
Email – If you choose to utilize the email feature on our websites
to contact us, you will be sending us your email address and perhaps other information
that typically may include your name, mailing address and other information. Unless
otherwise indicated, your email transmission, and our response are not secure and
may be subject to interception. Although email is the fastest way for contacting
us about an issue, we ask that you not send Personal Information to us via email.
If you need to send us Personal Information, such as account or Social Security
numbers, please call us at 1-770-242-8582 (local) or 1-888-705- 0600 (toll free).
Our Security Procedures – We restrict access to Personal Information
about you to those employees who need to know that information to provide products
or services to you. All of our employees are aware of their obligations to protect
your information. Our service providers are required to commit to written confidentiality
terms. We maintain physical, electronic, and procedural safeguards that comply with
applicable legal requirements to safeguard your Personal Information.
Links to Other Sites – Our websites may feature links to third party
sites that offer goods, services or information. When you click on one of these
for Union Bank Homeowners Association Services hoabankservices.com Website and privacy
practices. We are not responsible for the information collection practices of the
other sites that you visit, and we urge you to review their privacy policies before
you provide them with any personally identifiable information.
Maintaining Account Information - Corrections – We strive to maintain
accurate information about you and your account. If you believe that our records
contain inaccurate information about you, you may change or correct your information
by contacting us. If you need assistance, write or call us at:
Union Bank Homeowners Association Services
3320 Holcomb Bridge Rd, NW
Norcross, GA 30092
Contacting Us – We welcome your comments and questions. Call or write
us at the above address.
Copyright © 2017 MUFG Union Bank, N.A..
All rights reserved.